Common reasons a tool fails
- Invalid URL format — Ensure you're pasting a full YouTube URL (e.g., https://youtube.com/watch?v=VIDEO_ID)
- Private or deleted video — Tools cannot access private, unlisted-without-link, or deleted content
- Region-restricted video — Some content is only accessible from specific countries
- YouTube API rate limit — During high-traffic periods, requests may be briefly delayed
- Insufficient credits — Check your credit balance before running premium tools
If a tool returns an error or no results, credits are automatically refunded to your account within a few minutes.
